Privacy Policy
Your privacy matters to us. This policy explains how ShineUpWave collects, uses, and protects your personal information when you use our weekly budgeting platform.
1Information We Collect
We collect several types of information to provide and improve our budgeting services. This includes information you provide directly and data we gather automatically when you use our platform.
Personal Information: When you create an account, we collect your name, email address, and contact details. For budgeting features, you may choose to provide income information and spending categories.
- Account registration details (name, email, password)
- Financial preferences and budgeting goals
- Communication preferences and settings
- Support inquiries and feedback you send us
Usage Data: We automatically collect information about how you interact with our platform, including pages visited, features used, and time spent on different sections.
2How We Use Your Information
Your information helps us deliver personalized budgeting tools and improve our services. We use this data responsibly and only for legitimate business purposes.
| Data Type | Purpose | Retention Period |
|---|---|---|
| Account Information | Service provision and support | Active account period + 2 years |
| Usage Analytics | Platform improvement | 24 months |
| Communication Records | Support and quality assurance | 3 years from last contact |
3Data Sharing and Disclosure
We don't sell your personal information. However, we may share data in specific circumstances outlined below, always with appropriate safeguards in place.
Service providers who help us operate our platform may access your information under strict confidentiality agreements. This includes hosting services, analytics providers, and customer support tools.
- Third-party service providers bound by confidentiality agreements
- Legal compliance when required by Thai law or valid court orders
- Business transfers (mergers or acquisitions) with continued privacy protections
- Emergency situations to protect user safety or prevent fraud
4Your Rights and Choices
Under Thailand's Personal Data Protection Act (PDPA) and international privacy standards, you have several rights regarding your personal information.
Access and Portability: You can request a copy of your personal data in a structured, commonly-used format. Use your account settings or contact us directly.
Correction and Updates: Keep your information accurate by updating it through your account dashboard. You can modify preferences, contact details, and budgeting settings anytime.
- Right to access your personal data
- Right to correct inaccurate information
- Right to delete your account and associated data
- Right to restrict processing in certain circumstances
- Right to object to processing based on legitimate interests
5Security Measures
We implement comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
Our platform uses industry-standard encryption for data transmission and storage. Access controls ensure only authorized personnel can view personal information, and we conduct regular security assessments.
- SSL/TLS encryption for all data transmission
- Secure data centers with physical access controls
- Regular security audits and vulnerability assessments
- Employee training on data protection practices
- Incident response procedures for potential breaches
While we maintain strong security practices, no system is completely immune to risks. We encourage users to protect their accounts with strong passwords and report suspicious activity immediately.
6Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized features. You can control cookie settings through your browser.
Essential Cookies: Required for basic platform functionality, including user authentication and security features. These cannot be disabled without affecting service quality.
Analytics Cookies: Help us understand how users interact with our platform so we can make improvements. You can opt out of analytics tracking in your account preferences.
7International Data Transfers
Your data may be processed outside Thailand by our service providers. We ensure adequate protection through appropriate safeguards and contractual commitments.
When transferring data internationally, we use standard contractual clauses, adequacy decisions, or other approved mechanisms to maintain protection standards equivalent to Thai PDPA requirements.
- Data Processing Agreements with international providers
- Adequacy assessments for destination countries
- Standard Contractual Clauses for EU transfers
- Regular monitoring of cross-border data flows
8Policy Updates
We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. Significant changes will be communicated through email or platform notifications.
Continued use of our services after policy updates constitutes acceptance of the revised terms. We encourage periodic review of this policy to stay informed about how we protect your information.
Privacy Questions or Concerns?
Bang Bua Thong District, Nonthaburi 11110, Thailand